Liep Lurn - Crowdfunding Platform for Social Causes

Introduction and Overview

At Liep Lurn, we believe privacy is a fundamental right. This comprehensive policy explains how we collect, use, store, and protect your personal information when you use our crowdfunding platform for social causes. We're committed to transparency about our data practices and ensuring you have control over your personal information.

This policy applies to all users of lieplurn.com, including donors, campaign creators, and visitors. By using our platform, you acknowledge that you've read and understood this privacy policy. We encourage you to review this document periodically, as we may update it to reflect changes in technology, law, or our business practices.

Information We Collect

We collect various types of information to provide and improve our services. Here's a detailed breakdown of what we gather:

Personal Information You Provide

Account registration details including name, email address, and password
Profile information such as biography, photo, and contact preferences
Payment information including credit card details, bank account information, and billing address
Campaign information when you create fundraising campaigns
Communications you send us through support channels or feedback forms
Verification documents for campaign creators and high-value donors

Automatically Collected Information

Device information including IP address, browser type, and operating system
Usage data such as pages visited, time spent on platform, and click patterns
Location data (general geographic area based on IP address)
Cookies and similar tracking technologies for functionality and analytics
Log files containing technical information about your interactions with our platform

Information from Third Parties

Social media profile information when you connect your accounts
Payment processor data for transaction verification and fraud prevention
Public records for campaign verification and compliance purposes
Analytics providers for understanding user behavior and platform performance

How We Use Your Information

We use the information we collect for several important purposes that enable us to operate our platform effectively:

Platform Operations

Processing donations, managing campaigns, facilitating communication between donors and campaign creators, and maintaining account security.

Verification and Security

Verifying campaign legitimacy, preventing fraud, detecting suspicious activities, and ensuring compliance with financial regulations and anti-money laundering requirements.

Communication and Support

Sending transaction confirmations, campaign updates, platform notifications, customer support responses, and important policy changes.

Platform Improvement

Analyzing usage patterns to improve functionality, developing new features, optimizing user experience, and conducting research to better serve social causes.

Information Sharing and Disclosure

We take a careful approach to sharing your information. Here are the specific circumstances under which we may share your data:

Campaign Information: When you donate to a campaign, your name and donation amount may be visible to the campaign creator and other users, unless you choose to donate anonymously
Service Providers: We share necessary information with payment processors, email service providers, cloud hosting services, and analytics platforms that help us operate
Legal Requirements: We may disclose information when required by law, court order, or to protect our legal rights and those of our users
Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business
Consent: We may share information with your explicit consent for specific purposes not covered in this policy

Important Note About Public Information

Campaign descriptions, updates, and comments are public by nature. Information you choose to include in these areas will be visible to all platform users and may be indexed by search engines.

Your Privacy Rights

You have significant control over your personal information. Here are your rights and how to exercise them:

Access Your Data

Request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days.

Correct Information

Update or correct any inaccurate personal information in your account settings or by contacting our support team.

Delete Your Account

Request deletion of your account and associated data. Note that some information may be retained for legal or operational purposes.

Data Portability

Request your data in a structured, machine-readable format that you can transfer to another service.

Restrict Processing

Request that we limit how we use your information while maintaining your account for essential functions only.

Object to Processing

Object to our use of your information for marketing purposes or other activities based on legitimate interests.

Data Security and Protection

We implement comprehensive security measures to protect your information:

Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard protocols
Access Controls: Strict employee access controls ensure only authorized personnel can access personal information
Regular Audits: We conduct regular security assessments and penetration testing to identify vulnerabilities
Secure Infrastructure: Our platform is hosted on secure cloud infrastructure with redundant backups and monitoring
Payment Security: We use PCI DSS compliant payment processors and never store complete credit card information
Incident Response: We have procedures in place to quickly respond to and mitigate any security incidents

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords, enable two-factor authentication, and monitor your account for unusual activity.

Data Retention and Deletion

We retain your information for different periods depending on the type of data and legal requirements:

Account Information

Retained while your account is active and for up to 7 years after closure for legal and regulatory compliance.

Transaction Records

Financial transaction data is retained for 10 years to comply with tax regulations and anti-money laundering requirements.

Campaign Data

Campaign information remains available for transparency purposes but can be anonymized upon request after completion.

Communications

Support communications and correspondence are retained for 3 years for quality assurance and legal purposes.

International Data Transfers

Liep Lurn operates primarily from Israel, but we work with service providers and partners globally. When we transfer your information internationally, we ensure appropriate safeguards are in place:

We only work with providers who maintain adequate data protection standards
Standard contractual clauses are used to ensure protection equivalent to Israeli privacy laws
Regular assessments of international partners' privacy practices and security measures
Encryption and other technical safeguards protect data during international transfers

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

Essential Cookies

Required for basic platform functionality, security, and maintaining your login session. These cannot be disabled without affecting platform operation.

Analytics Cookies

Help us understand how users interact with our platform, which pages are most popular, and how we can improve the user experience.

Preference Cookies

Remember your settings and preferences to provide a personalized experience across your visits to our platform.

You can control cookie settings through your browser preferences, but disabling certain cookies may limit platform functionality.

Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that we have collected information from a child under 16, we will delete it immediately.

Parents or guardians who believe their child has provided personal information to us should contact us immediately. We encourage parents to monitor their children's internet usage and to help enforce this policy by instructing children never to provide personal information through our platform without permission.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in technology, law, or our business practices. When we make significant changes, we will:

Notify you via email to the address associated with your account
Display a prominent notice on our platform for at least 30 days
Update the "Last Modified" date at the top of this policy
For material changes, provide a summary of key updates

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you may close your account before they take effect.